30 Days Money Back Guarantee
Enjoy a 30-day refund policy with full support from us.
We understand that purchasing a massage chair is a commitment — and we want you to feel confident in your decision. With our 30-day money back guarantee, your first purchase is backed by full support.
Experience it your way
Take your time — To fully experience the benefits, we recommend using your massage chair for at least 2 weeks to assess its suitability for your relaxation and relief needs.
Return support, wherever you are
If the chair isn’t the right fit, simply contact us within 30 days of delivery. We’ll help you arrange a convenient return. Auckland customers will receive door-to-door pick-up; outside Auckland, we’ll assist with courier coordination.
Timely refunds, handled with care
To ensure a smooth return process, kindly retain the original packaging for the massage chair. Once your chair is returned and checked, you’ll receive your refund within 7–10 business days.
Please note a restocking fee (20%) applies to cover handling, and return shipping is the customer’s responsibility.
Rest assured, once we receive and inspect your returned item, we will promptly send you an email confirmation, simply follow the thorough inspection by our service team.
