New Zealand’S MASSAGE CHAIR SPECIALISTS
Master Drive AI
True Massage. True Intelligence. True Senses.
Designed with Advanced
Japanese Tech
Smart Deluxe
Premium Intelligent Massage Chair
3D Kneading Rollers
16 Automatic Massage Modes
New Zealand’S MASSAGE CHAIR SPECIALISTS
Why do people love our massage chairs?
Check out the testimonials from our happy customers who love their massage chairs! Our massage chairs suit people from all walks of life, catering for a variety of different needs. Whether you need some relaxation or time out, or if you’re experiencing muscle pain, stress or tension, our chairs are the perfect wellness partner! Watch the videos below to discover how a massage chair has helped change the lives of these people, while supporting them on their wellness journey.
Revolutionary ★★★★★
I love the way this knows exactly what massage I need. When I tried it, it did a health scan which told me where I was sore. I didn’t expect it to be accurate, but it hit the spot right on. After I took off the cushion at the back, and got the nicest neck massage. This is the first time I have tried such a massage chair that automatically makes a massage programme for you, this really is the best one on the market.
Mashan
Verified Buyer
Why Irelax?
Welcome to the home of the world’s finest massage chairs, Irelax New Zealand, the distributor for numerous international massage chair brands. With a decade of expertise in the massage chair industry and specialized knowledge, Irelax Australia is committed to delivering the ultimate relaxation experience for you.
We work with the best
At Irelax, we bring you the most extensive range of massage products, ensuring that you can enjoy the ultimate in relaxation and wellness. With a focus on the latest advancements in massage technology, we offer you the opportunity to experience cutting-edge innovations that enhance your well-being. As the distributor for global industry leaders, we provide the assurance of superior quality and a commitment to excellence that sets us apart.
GOOGLE 5-STAR REVIEWS
体验了一台最新到货的AI按摩椅，舒适度杠杠滴。果断买！ 服务员态度很好👍
We got a chair for a week now and we are very happy with it. Shirley helped us well to pick the right one for us. She explained well in details what are the differences between the two models we liked and let us test them both for as much time as we needed. She also helped us with communication with delivery team, who were challenged due to our small doors, but managed to deliver and install the chair very well.
Easy fast helpful service
Response from the owner: Thank you for your feedback! 😊 We're glad to hear you found our service easy, fast, and helpful. We look forward to assisting you again in the future! 🌟
● Good massage effect: Most users feedback that the massage intensity is moderate and there are various massage techniques, which can effectively relieve physical fatigue and soreness. Especially for those who sit for a long time or do manual labor, they feel much more relaxed after using it.● High comfort: The seat is soft and comfortable, and the airbag massage and heating functions are also very considerate, making users feel fully relaxed and comfortable during the massage.● Easy to operate: The control panel is simple and clear, and it's easy to operate. Even the elderly can use it easily.
Response from the owner: Thank you for your feedback! 🌟 We're glad to hear you enjoy the effective massage, comfortable design, and easy operation of our chair. Your satisfaction means a lot to us! 😊
The staff was very helpful in answering our questions, addressing our needs, and walking us through different models and prices! Walked away with an easy and informed purchase!
Response from the owner: Thank you so much for your kind words! 🌟 We're thrilled to hear that our staff could assist you in finding the perfect model and walking you through the options. Making your experience easy and informed is always our goal. We truly appreciate your support and look forward to serving you again in the future! 😊
Excellent service and advice from Shirley.
Response from the owner: Thank you for your wonderful feedback! 🌟 We're delighted to hear that Shirley provided you with excellent service and advice. She truly is an asset to our team! We'll make sure to share your kind words with her. We look forward to welcoming you again soon! 😊
I bought the Ogawa Master Drive AI 2.0 massage chair from the Irelax Newmarket during their 10th-anniversary promotion, buy one massage chair and get a massage sofa. It was an incredible deal!The chair is amazing with AI body scanning, tailored massage plans, real-time adjustments, and voice control. The massage sofa has also been a fantastic addition to my home.The health consultant was knowledgeable and considerate, making the entire process seamless. I 100% recommend Irelax Newmarket for their top-quality products, excellent service, and unbeatable promotions!
Response from the owner: Thank you for your amazing feedback! 🌟 We're so glad you're loving your Ogawa Master Drive AI 2.0 and the massage sofa from our 10th-anniversary promotion. It's wonderful to hear the chair's features and our consultant's service made your experience seamless. Enjoy the relaxation, and we hope to see you again soon! 😊
Excellent service and good communication. Tony has been fantastic. Thank you.
Response from the owner: Thank you George for your kind feedback! We’re thrilled to hear you had a great experience and that Tony provided excellent service.
Great efficient service and explanation from Tony, thank you!
Response from the owner: Thank you Evy for your kind words! We’re so glad Tony could provide you with efficient service and clear explanations.
Helpful and extremely patient. I would highly recommend a visit.
Response from the owner: Thank you for your kind words! We’re so glad we could help, and we truly appreciate your recommendation.
IRELAX! EXACTLY THAT! RELAXING WITH TOP CUSTOMER SERVICE FROM SHIRLEY AND TONY@ NEW MARKET FLAGSHIP SHOWROOM!💪🏽💥🙏🏽🎉
Response from the owner: Thank you for the enthusiastic review Maraea! We're thrilled that Shirley and Tony could make your irelax experience top-notch. Nothing makes us happier than hearing our customers enjoy both the relaxation and our service!
I had such a great experience at iRelax Newmarket! Anthony was super friendly and really knew his stuff; he took the time to understand what I needed and recommended the OGAWA Omknee 2 Foot Massager. This thing is a game-changer!The deep kneading on my arches felt amazing, instantly easing my sore feet. The air compression around my calves and knees? Perfect for a long day on my feet! Plus, the detachable feature means I can use it on my arms and thighs too, which is so convenient.Big thanks to Anthony for the recommendation, highly recommend Irelax and the Omknee 2!
Response from the owner: Thank you Ericson for your wonderful review! We’re delighted to hear that Anthony could help you find the perfect match with the OGAWA Omknee 2 Foot Massager. We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!
I recently visited this store to explore their massage chair options, and I was thoroughly impressed. The staff was knowledgeable, friendly, and took the time to understand my needs, guiding me to the perfect chair for my lifestyle. The showroom had a wide variety of models, each equipped with advanced features that provide a truly relaxing experience. I loved the personalized demonstration, which allowed me to feel the different settings and massage techniques before making a decision. Overall, a fantastic experience—highly recommended for anyone looking to invest in a quality massage chair!
Response from the owner: Thank you Doris for your fantastic review! We're thrilled to hear that our team could help you find the perfect chair and that you enjoyed the personalized demonstration. It’s great to know our wide range of models and advanced features made a lasting impression. We truly appreciate your recommendation!We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!
I purchased an OGAWA massage chair from iRelax Newmarket, and it’s been fantastic for my leg and calf pain. The staff were really helpful and made sure I found the perfect chair. The service was excellent, and the chair has made such a difference. Highly recommend!
Response from the owner: Thank you for your great review Max! We're delighted to hear the OGAWA massage chair is helping with your leg and calf pain and that our team could assist you in finding the perfect fit. We appreciate your recommendation and support!We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!
I just brought 3D hand free massager for my auntie, she loves it. She wears it all the time. Even while she cooking haha. I had tried before. This massager even can cover my shoulder blades, which is different than other neck and shoulder massager, and my cousin also use it for his calves and arms. That is nice.
Response from the owner: Thank you for sharing this wonderful feedback! We're so happy to hear that your auntie loves the 3D hands-free massager—and it’s great to know it's versatile enough for the whole family, from shoulder blades to calves and arms. Sounds like it’s truly become a favorite!We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!
I visited Irelax Sylvia Park today and got to try the OGAWA Smart Zen massage chair, and it was incredible!The staff was super friendly and walked me through all the features before giving me a 20 minute trial. and I even got a head massager for free.The chair’s massage felt so relaxing, with amazing techniques that targeted all the right spots. I loved how customizable it was, and it left me feeling completely refreshed. I’m so excited to enjoy this level of relaxation at home every day!
Abbas was very knowledgeable about products and very professional. We love our massage chair and portable breo kneading massager.
Response from the owner: Thank you Max. We appreciate you taking out time to review about our products and staff.Thank you for shopping at iRelax Sylvia Park.
I’ve tried the ogawa sensei massage chair and it was amazing! I used to suffer from the hips problem but this chair saved my life. The stuff is friendly and professional,told me all the things I need, highly recommend!
I recently got the OGAWA AI 2.0, and it’s been fantastic! The massage feels surprisingly close to what you’d get from a professional. I really appreciate the customization options; I can save my preferred settings and tweak the intensity and focus just how I like it. The AI adapts to my needs, making every session feel tailored, which is such a relief after a long day. Yes, it’s an investment, but the quality and features make it totally worth it. My back and shoulders haven’t felt this good in years!
It was an excellent shopping experience, not only did I find the product I desired, but I also appreciated the friendly and attentive service and explanation provided by the staff in the store, which allowed me to deeply experience the product and help resolve my concerns.
Very nice store. Got all kinds products suits different demands. Friendly customer service as well. Doris were very helpful and such a problem solver. Very much appreciated. Recommend
This 3 massage chair definitely amazing. That is different experience than the human massage. Also save the money compare the human massage. But same time give u more professional skills than the human massage. ! ! Recommend people come to have a try.
The shop is really great and the chairs are very comfortable and easy to use.The movie was also very welcoming and made me feel very comfortable, so I wanted to give a good review.
The environment was great, and the service was excellent. The staff were very helpful in guiding me through the options and helping me find the massage chair I liked best. I highly recommend this place to anyone looking for a quality massage chair!
I just bought an OGAWA massage chair from iRelax Sylvia park, and it’s been fantastic! The chair is super comfortable and really helps with my lower back pain—it’s been a lifesaver after long days. The staff were friendly and professional, and they helped me find the perfect chair to fit my needs. I’m really happy with the whole experience and highly recommend this store if you’re looking for quality products and great service!
The staff here is really nice and friendly! Introduce the product very patiently and help me to get the most suitable product ^ enjoyable shopping experience
I highly recommend iRelax at Sylvia Park! The massage chairs here are incredibly comfortable and perfect for relieving tension and stress. As someone who often struggles with neck and shoulder stiffness, I was amazed by how relaxed I felt after just one session. The staff is also super friendly and knowledgeable, helping me choose the best chair for my needs. I’ll definitely be coming back for more regular sessions!
I really like lisa’s service today! And her help me with my girlfriend to have a good rest time . And my plan is to buy the chair from her when i got my new house thanks a lot
Response from the owner: thank you and see you soon!
Amazing service!! They let us try most of the equipment
Response from the owner: Thank you and have a nice day
Jack Zhu is a very precessional salesman! He is very patient and nice! I really want to buy one chair because of him.
Response from the owner: Thanks for your appreciation.
Best service best experience and best massage！
👍👍
Good massageGood experienceReally enjoy it
Excellent massage beds/chairs. The latest body scan technology.
Wonderful gentle muscle massage on the 3D electric chairs from Irelax.Staff member welcoming and kind. We appreciate the hospitality 🫶Only $10 for 30 mins is fantastic before a flight.
Good experience in the store 30min only 10$ good times nice music
体验非差棒，小哥人也很nice
Great products and service. Recommding for everyone one who's looking to relax your body
I would highly recommend irelax for a grate massage cheap an duz a good job
Great service. Bought me a foot massager and will be back next week to buy a massage chair for my mum. Highly recommend iRelax to others especially with their great offers.
Been dealing with back issues since my 40s, so decided to invest in this OGAWA Master Drive Ai. Price tag made me wince, but after 2 months, it's been worth it.The AI scanning actually detects your body aches, wasn't expecting it to work this well. Sometimes after a rough day, the chair adjusts pressure in just the right spots without me doing anything. Pretty impressive tech. Quieter than I expected. Massage feels surprisingly human-like, especially on shoulders and lower back. Heat function helps a lot with muscle tension.
Awesome service love my new chair thanks Shirley 😊
Very good friendly customer service. Also very knowledgeable about all the chairs. Finally I settle on the Ogawa.
Good showroom, lots of parking and good customer service
My family and I tried several massage chairs, and we chose Ogawa's massage chair, and finally proved that our choice was not wrong. The massage chair solved the shoulder and neck pain of my family very well. The massage position was very accurate and professional. After each massage, my pain disappeared. We were very satisfied.
Very informative and professional.
Shirley gave a great explanation on the use of each chair and we were very comfortable with our choice that we made
Good customer service.
After we had done an extensive analysis of massage chairs online (in NZ and Overseas) we chose to ‘Drive’ those we had selected as ‘Best In Class’ which also encompassed the level of assistance we received while trialing the chairs.It became clear to us that on every count the Ogawa AI (top of the range) met or exceeded our expectations. Shirley Song took us through the trial and use of the tablet in a very professional manner and never once pressured us to make a decision. The Ogawa sold itself and I put it together without any real issues - the instructions and video are excellent resourcesWe now have it set up in our home in Christchurch and it is used everyday providing excellent massages and relaxation after busy days. Friends and Family are also using the chair when they visit.The large $ investment certainly an important consideration but we are sure we have made a great decision and enjoying everyday with our Ogawa AI StormtrooperTrevor & Christine
Response from the owner: Dear Trevor & Christin,Thank you very much for taking the time to share your thorough and thoughtful review of the Ogawa Master Drive AI massage chair. We are delighted to hear that your extensive research led you to us and that your experience, from the trial to daily enjoyment of the chair, has been so positive.It's wonderful to know that Shirley was able to assist you with professionalism and without pressure, ensuring that you felt completely comfortable with your decision. We're proud of the quality of our products and the level of service we provide, so it's incredibly rewarding to hear such feedback.We understand that the investment in an Ogawa Master Drive AI is significant, and it's heartening to hear that you are finding great value and satisfaction in your choice. We appreciate your trust in us and look forward to continuing to serve you in the future. Enjoy every moment of relaxation with your Ogawa Master Drive AI and should you have any questions or need further assistance, please don't hesitate to reach out.
I had overall great experience of buying and setting up the Ogawa massage chair. There was a bit of issue with setting up tablet holder stick but Shirley quickly helped me to fix the issue. Recommended
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NEW ZEALAND’S MASSAGE CHAIR SPECIALISTS
Master Drive A.I
True Massage. True Intelligence. True Senses.
Designed with Advanced
Japanese Tech
Smart Deluxe
Premium Intelligent Massage Chair
3D Kneading Rollers
16 Automatic Massage Modes
NEW ZEALAND’S MASSAGE CHAIR SPECIALISTS
Why do people love our massage chairs?
Check out the testimonials from our happy customers who love their massage chairs! Our massage chairs suit people from all walks of life, catering for a variety of different needs. Whether you need some relaxation or time out, or if you’re experiencing muscle pain, stress or tension, our chairs are the perfect wellness partner! Watch the videos below to discover how a massage chair has helped change the lives of these people, while supporting them on their wellness journey.
CUSTOMER
TESTIMONIALS
Revolutionary ★★★★★
I love the way this knows exactly what massage I need. When I tried it, it did a health scan which told me where I was sore. I didn’t expect it to be accurate, but it hit the spot right on. After I took off the cushion at the back, and got the nicest neck massage. This is the first time I have tried such a massage chair that automatically makes a massage programme for you, this really is the best one on the market.
Mashan
Verified Buyer
Why Irelax?
Welcome to the home of the world’s finest massage chairs, Irelax New Zealand, the distributor for numerous international massage chair brands. With a decade of expertise in the massage chair industry and specialized knowledge, Irelax Australia is committed to delivering the ultimate relaxation experience for you.
We work with the best
At Irelax, we bring you the most extensive range of massage products, ensuring that you can enjoy the ultimate in relaxation and wellness. With a focus on the latest advancements in massage technology, we offer you the opportunity to experience cutting-edge innovations that enhance your well-being. As the distributor for global industry leaders, we provide the assurance of superior quality and a commitment to excellence that sets us apart.
GOOGLE 5-STAR REVIEWS
体验了一台最新到货的AI按摩椅，舒适度杠杠滴。果断买！ 服务员态度很好👍
We got a chair for a week now and we are very happy with it. Shirley helped us well to pick the right one for us. She explained well in details what are the differences between the two models we liked and let us test them both for as much time as we needed. She also helped us with communication with delivery team, who were challenged due to our small doors, but managed to deliver and install the chair very well.
Easy fast helpful service
Response from the owner: Thank you for your feedback! 😊 We're glad to hear you found our service easy, fast, and helpful. We look forward to assisting you again in the future! 🌟
● Good massage effect: Most users feedback that the massage intensity is moderate and there are various massage techniques, which can effectively relieve physical fatigue and soreness. Especially for those who sit for a long time or do manual labor, they feel much more relaxed after using it.● High comfort: The seat is soft and comfortable, and the airbag massage and heating functions are also very considerate, making users feel fully relaxed and comfortable during the massage.● Easy to operate: The control panel is simple and clear, and it's easy to operate. Even the elderly can use it easily.
Response from the owner: Thank you for your feedback! 🌟 We're glad to hear you enjoy the effective massage, comfortable design, and easy operation of our chair. Your satisfaction means a lot to us! 😊
The staff was very helpful in answering our questions, addressing our needs, and walking us through different models and prices! Walked away with an easy and informed purchase!
Response from the owner: Thank you so much for your kind words! 🌟 We're thrilled to hear that our staff could assist you in finding the perfect model and walking you through the options. Making your experience easy and informed is always our goal. We truly appreciate your support and look forward to serving you again in the future! 😊
Excellent service and advice from Shirley.
Response from the owner: Thank you for your wonderful feedback! 🌟 We're delighted to hear that Shirley provided you with excellent service and advice. She truly is an asset to our team! We'll make sure to share your kind words with her. We look forward to welcoming you again soon! 😊
I bought the Ogawa Master Drive AI 2.0 massage chair from the Irelax Newmarket during their 10th-anniversary promotion, buy one massage chair and get a massage sofa. It was an incredible deal!The chair is amazing with AI body scanning, tailored massage plans, real-time adjustments, and voice control. The massage sofa has also been a fantastic addition to my home.The health consultant was knowledgeable and considerate, making the entire process seamless. I 100% recommend Irelax Newmarket for their top-quality products, excellent service, and unbeatable promotions!
Response from the owner: Thank you for your amazing feedback! 🌟 We're so glad you're loving your Ogawa Master Drive AI 2.0 and the massage sofa from our 10th-anniversary promotion. It's wonderful to hear the chair's features and our consultant's service made your experience seamless. Enjoy the relaxation, and we hope to see you again soon! 😊
Excellent service and good communication. Tony has been fantastic. Thank you.
Response from the owner: Thank you George for your kind feedback! We’re thrilled to hear you had a great experience and that Tony provided excellent service.
Great efficient service and explanation from Tony, thank you!
Response from the owner: Thank you Evy for your kind words! We’re so glad Tony could provide you with efficient service and clear explanations.
Helpful and extremely patient. I would highly recommend a visit.
Response from the owner: Thank you for your kind words! We’re so glad we could help, and we truly appreciate your recommendation.
IRELAX! EXACTLY THAT! RELAXING WITH TOP CUSTOMER SERVICE FROM SHIRLEY AND TONY@ NEW MARKET FLAGSHIP SHOWROOM!💪🏽💥🙏🏽🎉
Response from the owner: Thank you for the enthusiastic review Maraea! We're thrilled that Shirley and Tony could make your irelax experience top-notch. Nothing makes us happier than hearing our customers enjoy both the relaxation and our service!
I had such a great experience at iRelax Newmarket! Anthony was super friendly and really knew his stuff; he took the time to understand what I needed and recommended the OGAWA Omknee 2 Foot Massager. This thing is a game-changer!The deep kneading on my arches felt amazing, instantly easing my sore feet. The air compression around my calves and knees? Perfect for a long day on my feet! Plus, the detachable feature means I can use it on my arms and thighs too, which is so convenient.Big thanks to Anthony for the recommendation, highly recommend Irelax and the Omknee 2!
Response from the owner: Thank you Ericson for your wonderful review! We’re delighted to hear that Anthony could help you find the perfect match with the OGAWA Omknee 2 Foot Massager. We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!
I recently visited this store to explore their massage chair options, and I was thoroughly impressed. The staff was knowledgeable, friendly, and took the time to understand my needs, guiding me to the perfect chair for my lifestyle. The showroom had a wide variety of models, each equipped with advanced features that provide a truly relaxing experience. I loved the personalized demonstration, which allowed me to feel the different settings and massage techniques before making a decision. Overall, a fantastic experience—highly recommended for anyone looking to invest in a quality massage chair!
Response from the owner: Thank you Doris for your fantastic review! We're thrilled to hear that our team could help you find the perfect chair and that you enjoyed the personalized demonstration. It’s great to know our wide range of models and advanced features made a lasting impression. We truly appreciate your recommendation!We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!
I purchased an OGAWA massage chair from iRelax Newmarket, and it’s been fantastic for my leg and calf pain. The staff were really helpful and made sure I found the perfect chair. The service was excellent, and the chair has made such a difference. Highly recommend!
Response from the owner: Thank you for your great review Max! We're delighted to hear the OGAWA massage chair is helping with your leg and calf pain and that our team could assist you in finding the perfect fit. We appreciate your recommendation and support!We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!
I just brought 3D hand free massager for my auntie, she loves it. She wears it all the time. Even while she cooking haha. I had tried before. This massager even can cover my shoulder blades, which is different than other neck and shoulder massager, and my cousin also use it for his calves and arms. That is nice.
Response from the owner: Thank you for sharing this wonderful feedback! We're so happy to hear that your auntie loves the 3D hands-free massager—and it’s great to know it's versatile enough for the whole family, from shoulder blades to calves and arms. Sounds like it’s truly become a favorite!We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!
I visited Irelax Sylvia Park today and got to try the OGAWA Smart Zen massage chair, and it was incredible!The staff was super friendly and walked me through all the features before giving me a 20 minute trial. and I even got a head massager for free.The chair’s massage felt so relaxing, with amazing techniques that targeted all the right spots. I loved how customizable it was, and it left me feeling completely refreshed. I’m so excited to enjoy this level of relaxation at home every day!
Abbas was very knowledgeable about products and very professional. We love our massage chair and portable breo kneading massager.
Response from the owner: Thank you Max. We appreciate you taking out time to review about our products and staff.Thank you for shopping at iRelax Sylvia Park.
I’ve tried the ogawa sensei massage chair and it was amazing! I used to suffer from the hips problem but this chair saved my life. The stuff is friendly and professional,told me all the things I need, highly recommend!
I recently got the OGAWA AI 2.0, and it’s been fantastic! The massage feels surprisingly close to what you’d get from a professional. I really appreciate the customization options; I can save my preferred settings and tweak the intensity and focus just how I like it. The AI adapts to my needs, making every session feel tailored, which is such a relief after a long day. Yes, it’s an investment, but the quality and features make it totally worth it. My back and shoulders haven’t felt this good in years!
It was an excellent shopping experience, not only did I find the product I desired, but I also appreciated the friendly and attentive service and explanation provided by the staff in the store, which allowed me to deeply experience the product and help resolve my concerns.
Very nice store. Got all kinds products suits different demands. Friendly customer service as well. Doris were very helpful and such a problem solver. Very much appreciated. Recommend
This 3 massage chair definitely amazing. That is different experience than the human massage. Also save the money compare the human massage. But same time give u more professional skills than the human massage. ! ! Recommend people come to have a try.
The shop is really great and the chairs are very comfortable and easy to use.The movie was also very welcoming and made me feel very comfortable, so I wanted to give a good review.
The environment was great, and the service was excellent. The staff were very helpful in guiding me through the options and helping me find the massage chair I liked best. I highly recommend this place to anyone looking for a quality massage chair!
I just bought an OGAWA massage chair from iRelax Sylvia park, and it’s been fantastic! The chair is super comfortable and really helps with my lower back pain—it’s been a lifesaver after long days. The staff were friendly and professional, and they helped me find the perfect chair to fit my needs. I’m really happy with the whole experience and highly recommend this store if you’re looking for quality products and great service!
The staff here is really nice and friendly! Introduce the product very patiently and help me to get the most suitable product ^ enjoyable shopping experience
I highly recommend iRelax at Sylvia Park! The massage chairs here are incredibly comfortable and perfect for relieving tension and stress. As someone who often struggles with neck and shoulder stiffness, I was amazed by how relaxed I felt after just one session. The staff is also super friendly and knowledgeable, helping me choose the best chair for my needs. I’ll definitely be coming back for more regular sessions!
I really like lisa’s service today! And her help me with my girlfriend to have a good rest time . And my plan is to buy the chair from her when i got my new house thanks a lot
Response from the owner: thank you and see you soon!
Amazing service!! They let us try most of the equipment
Response from the owner: Thank you and have a nice day
Jack Zhu is a very precessional salesman! He is very patient and nice! I really want to buy one chair because of him.
Response from the owner: Thanks for your appreciation.
Best service best experience and best massage！
👍👍
Good massageGood experienceReally enjoy it
Excellent massage beds/chairs. The latest body scan technology.
Wonderful gentle muscle massage on the 3D electric chairs from Irelax.Staff member welcoming and kind. We appreciate the hospitality 🫶Only $10 for 30 mins is fantastic before a flight.
Good experience in the store 30min only 10$ good times nice music
体验非差棒，小哥人也很nice
Great products and service. Recommding for everyone one who's looking to relax your body
I would highly recommend irelax for a grate massage cheap an duz a good job
Great service. Bought me a foot massager and will be back next week to buy a massage chair for my mum. Highly recommend iRelax to others especially with their great offers.
Been dealing with back issues since my 40s, so decided to invest in this OGAWA Master Drive Ai. Price tag made me wince, but after 2 months, it's been worth it.The AI scanning actually detects your body aches, wasn't expecting it to work this well. Sometimes after a rough day, the chair adjusts pressure in just the right spots without me doing anything. Pretty impressive tech. Quieter than I expected. Massage feels surprisingly human-like, especially on shoulders and lower back. Heat function helps a lot with muscle tension.
Awesome service love my new chair thanks Shirley 😊
Very good friendly customer service. Also very knowledgeable about all the chairs. Finally I settle on the Ogawa.
Good showroom, lots of parking and good customer service
My family and I tried several massage chairs, and we chose Ogawa's massage chair, and finally proved that our choice was not wrong. The massage chair solved the shoulder and neck pain of my family very well. The massage position was very accurate and professional. After each massage, my pain disappeared. We were very satisfied.
Very informative and professional.
Shirley gave a great explanation on the use of each chair and we were very comfortable with our choice that we made
Good customer service.
After we had done an extensive analysis of massage chairs online (in NZ and Overseas) we chose to ‘Drive’ those we had selected as ‘Best In Class’ which also encompassed the level of assistance we received while trialing the chairs.It became clear to us that on every count the Ogawa AI (top of the range) met or exceeded our expectations. Shirley Song took us through the trial and use of the tablet in a very professional manner and never once pressured us to make a decision. The Ogawa sold itself and I put it together without any real issues - the instructions and video are excellent resourcesWe now have it set up in our home in Christchurch and it is used everyday providing excellent massages and relaxation after busy days. Friends and Family are also using the chair when they visit.The large $ investment certainly an important consideration but we are sure we have made a great decision and enjoying everyday with our Ogawa AI StormtrooperTrevor & Christine
Response from the owner: Dear Trevor & Christin,Thank you very much for taking the time to share your thorough and thoughtful review of the Ogawa Master Drive AI massage chair. We are delighted to hear that your extensive research led you to us and that your experience, from the trial to daily enjoyment of the chair, has been so positive.It's wonderful to know that Shirley was able to assist you with professionalism and without pressure, ensuring that you felt completely comfortable with your decision. We're proud of the quality of our products and the level of service we provide, so it's incredibly rewarding to hear such feedback.We understand that the investment in an Ogawa Master Drive AI is significant, and it's heartening to hear that you are finding great value and satisfaction in your choice. We appreciate your trust in us and look forward to continuing to serve you in the future. Enjoy every moment of relaxation with your Ogawa Master Drive AI and should you have any questions or need further assistance, please don't hesitate to reach out.
I had overall great experience of buying and setting up the Ogawa massage chair. There was a bit of issue with setting up tablet holder stick but Shirley quickly helped me to fix the issue. Recommended
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