New Zealand’S MASSAGE CHAIR SPECIALISTS
30 DAYS
Love it or get your money back within 30 days-hassle-free and risk-free.
3 YEAR WARRANTY
We supply all our massage chairs with a 3 year warranty to give you our quality guarantee.
INTEREST FREE
We offer interest free financing plans to help you get your massage chair.
FREE SHIPPING
Free nationwide shipping delivers your massage chair to your doorstep.
NZ OWNED
NZ-owned business offering premium chairs with fast, reliable service.
TRADE IN
We offer trade-in options, begin a new chapter in your health journey.
BIOVIS 5D AI Massage Chair
Industry-leading 5D AI intelligent
Designed with Advanced Tech
Smart Zen Lite Massage Chair
The Most Cost Effective
3D Kneading Rollers
12 Automatic Massage Modes
New Zealand’S MASSAGE CHAIR SPECIALISTS
Why do people love our massage chairs?
Check out the testimonials from our happy customers who love their massage chairs! Our massage chairs suit people from all walks of life, catering for a variety of different needs. Whether you need some relaxation or time out, or if you’re experiencing muscle pain, stress or tension, our chairs are the perfect wellness partner! Watch the videos below to discover how a massage chair has helped change the lives of these people, while supporting them on their wellness journey.
Revolutionary ★★★★★
I love the way this knows exactly what massage I need. When I tried it, it did a health scan which told me where I was sore. I didn’t expect it to be accurate, but it hit the spot right on. After I took off the cushion at the back, and got the nicest neck massage. This is the first time I have tried such a massage chair that automatically makes a massage programme for you, this really is the best one on the market.
Mashan
Verified Buyer
Why Irelax?
Welcome to the home of the world’s finest massage chairs, Irelax New Zealand, the distributor for numerous international massage chair brands. With a decade of expertise in the massage chair industry and specialized knowledge, Irelax Australia is committed to delivering the ultimate relaxation experience for you.
We work with the best
At Irelax, we bring you the most extensive range of massage products, ensuring that you can enjoy the ultimate in relaxation and wellness. With a focus on the latest advancements in massage technology, we offer you the opportunity to experience cutting-edge innovations that enhance your well-being. As the distributor for global industry leaders, we provide the assurance of superior quality and a commitment to excellence that sets us apart.
GOOGLE 5-STAR REVIEWS
I had a great experience at iRelax Massage Chair shop. The staff were extremely helpful and took the time to explain the features of each chair. Their friendly and knowledgeable service made it easy to find the perfect massage chair. Highly recommend!
Response from the owner:Thank you so much for your kind words! We're thrilled to hear you had a great experience at iRelax and that our team could help you find the perfect massage chair. Your recommendation means a lot to us. We hope you continue to enjoy all the benefits your new chair brings.😊
Good service a good product
Response from the owner:Thank you for your kind words! We’re happy to hear you’re pleased with both our service and product. We truly appreciate your support and hope to see you again soon!
Beautiful store with a great range of massage chairs and other products. Nick, the store manager is super friendly and attentive - 5* service!
Response from the owner:Thank you for the wonderful review! We're so glad you enjoyed your visit and the range of products we offer.
The staff are super friendly and knowledgeable! I had one of my best lunch time experiences having a 40min full body massage and I am convinced I need a massage chair (or membership) in my life ASAP
Response from the owner:Wow – thank you for such an awesome review! We're so glad you enjoyed your lunchtime escape with us. Our team loves helping people relax and feel their best, and it sounds like we did just that! 😊 Whether it’s a massage chair at home or a membership to unwind regularly, we’ve got you covered. Hope to see you again soon!
Great service, good advice.
The sale ladies took the time to explain and show how the machines worked. She offer very good advice and suggestions according to our needs.
Would definitely recommend this shop.
The sale ladies took the time to explain and show how the machines worked. She offer very good advice and suggestions according to our needs.
Would definitely recommend this shop.
Response from the owner:Thank you so much for your lovely review! We're delighted to hear you received great service and helpful advice tailored to your needs. Our team is passionate about making sure each customer finds the perfect fit, and it means a lot to know we made a positive impression. We truly appreciate your recommendation and look forward to welcoming you back soon!
Staff has been helpful and they were able to help us straightaway and answer all our questions.
It's a new store just by the Nuffield street Westfield parking- with their own entrance from the carpark Very convenient.
It's a new store just by the Nuffield street Westfield parking- with their own entrance from the carpark Very convenient.
Response from the owner:Thank you for your kind review! We're so glad our team was able to assist you right away and answer all your questions. It's great to hear you found our location convenient too – we love being easily accessible from the Nuffield Street Westfield parking! We look forward to welcoming you back anytime.
Had a wonderful experience with Nick and really happy with our purchase. Definitely recommend
Response from the owner:Thank you so much for your lovely feedback! We're thrilled to hear you had a wonderful experience with Nick and that you're happy with your purchase. Your recommendation means a lot to us – enjoy your new massage chair, and we hope to see you again soon!
Nick excellent service
Response from the owner:Thank you so much for your feedbak!
Staff member was very inviting. Highly recommend for a relaxing time
Response from the owner:Thank you for the kind words! We're so glad you had a relaxing time and felt welcomed by our staff. Your recommendation means a lot to us – hope to see you again soon for another chill session!
OMG!!! Amazing! I was in heaven with this chair! Hubby fell asleep it was so good. Nick was superbly helpful and friendly. Highly highly recommend!!!
Response from the owner:We're so happy to hear you and your hubby had such an amazing experience (falling asleep = ultimate relaxation win!). Nick will be thrilled to hear your kind words too. Thank you for the glowing recommendation – we can’t wait to welcome you back to iRelax heaven soon!
We're so happy to hear you and your hubby had such an amazing experience (falling asleep = ultimate relaxation win!). Nick will be thrilled to hear your kind words too. Thank you for the glowing recommendation – we can’t wait to welcome you back to iRelax heaven soon!
We're so happy to hear you and your hubby had such an amazing experience (falling asleep = ultimate relaxation win!). Nick will be thrilled to hear your kind words too. Thank you for the glowing recommendation – we can’t wait to welcome you back to iRelax heaven soon!
Awesome service, got to test out a few massage chairs for free
Response from the owner:Thank you so much for your kind words! We’re thrilled you enjoyed trying out our massage chairs—it’s our pleasure to provide a great experience. Hope to see you again soon! 😊
Great service and knowledge as well as products very happy and knowledgeable staff that are willing to help and explain the products to your needs
Response from the owner:Thank you for your fantastic feedback! We’re delighted to hear you had a great experience with our team and products. Providing knowledgeable, helpful service is our top priority, so it’s rewarding to know we hit the mark for you. We appreciate your support and hope to welcome you back again soon!
The shop is newly opened, and the interior looks really high-end. They even offer a free massage on the massage chairs, which is a nice touch. Shirley, the staff member, was super friendly and welcoming. I tried a few items, and she was so patient with me. I ended up buying a neck massage since it was on sale, and it was such a great price!
Response from the owner:Thank you so much for your wonderful review! We’re thrilled you enjoyed our high-end ambiance and the complimentary massage experience—it’s our way of helping you unwind while exploring our products. Shirley will be delighted to hear your kind words; her warmth and patience truly reflect the service we strive for. We’re so glad you found a great deal on the neck massager too! Your support means the world to us as a new shop, and we can’t wait to welcome you back for another relaxing visit. 😊
Absolutely worth the money. Better than the human massage more focused on where you need it the most.
Doris was super helpful explaining all the deals prices and funcionality of the machines, thanks
Great service with a nice message chair
Response from the owner:Thank you so much for choosing us, Frank! Glad we could help —— enjoy your new chair!
Abbas was very knowledgeable about products and very professional. We love our massage chair and portable breo kneading massager.
Response from the owner:Thank you Max. We appreciate you taking out time to review about our products and staff.
Thank you for shopping at iRelax Sylvia Park.
I’ve tried the ogawa sensei massage chair and it was amazing! I used to suffer from the hips problem but this chair saved my life. The stuff is friendly and professional,told me all the things I need, highly recommend!
Response from the owner:Thank you. We appreciate you taking out time to review about our products and staff.
Thank you for shopping at iRelax Sylvia Park.
It was an excellent shopping experience, not only did I find the product I desired, but I also appreciated the friendly and attentive service and explanation provided by the staff in the store, which allowed me to deeply experience the product and help resolve my concerns.
Response from the owner:Thank you. We appreciate you taking out time to review about our products and staff.
Thank you for shopping at iRelax Sylvia Park.
Very nice store. Got all kinds products suits different demands. Friendly customer service as well. Doris were very helpful and such a problem solver. Very much appreciated. Recommend
This 3 massage chair definitely amazing. That is different experience than the human massage. Also save the money compare the human massage. But same time give u more professional skills than the human massage. ! ! Recommend people come to have a try.
The shop is really great and the chairs are very comfortable and easy to use.The movie was also very welcoming and made me feel very comfortable, so I wanted to give a good review.
The environment was great, and the service was excellent. The staff were very helpful in guiding me through the options and helping me find the massage chair I liked best. I highly recommend this place to anyone looking for a quality massage chair!
Response from the owner:Thank you. We appreciate you taking out time to review about our products and staff.
Thank you for shopping at iRelax Sylvia Park.
I just bought an OGAWA massage chair from iRelax Sylvia park, and it’s been fantastic! The chair is super comfortable and really helps with my lower back pain—it’s been a lifesaver after long days. The staff were friendly and professional, and they helped me find the perfect chair to fit my needs. I’m really happy with the whole experience and highly recommend this store if you’re looking for quality products and great service!
The staff here is really nice and friendly! Introduce the product very patiently and help me to get the most suitable product ^ enjoyable shopping experience
I highly recommend iRelax at Sylvia Park! The massage chairs here are incredibly comfortable and perfect for relieving tension and stress. As someone who often struggles with neck and shoulder stiffness, I was amazed by how relaxed I felt after just one session. The staff is also super friendly and knowledgeable, helping me choose the best chair for my needs. I’ll definitely be coming back for more regular sessions!
I really like lisa’s service today! And her help me with my girlfriend to have a good rest time . And my plan is to buy the chair from her when i got my new house thanks a lot
Response from the owner:thank you and see you soon!
Amazing service!! They let us try most of the equipment
Response from the owner:Thank you and have a nice day
Jack Zhu is a very precessional salesman! He is very patient and nice! I really want to buy one chair because of him.
Response from the owner:Thanks for your appreciation.
Best service best experience and best massage！
👍👍
Good massage
Good experience
Really enjoy it
Good experience
Really enjoy it
Excellent massage beds/chairs. The latest body scan technology.
Wonderful gentle muscle massage on the 3D electric chairs from Irelax.
Staff member welcoming and kind. We appreciate the hospitality 🫶
Only $10 for 30 mins is fantastic before a flight.
Staff member welcoming and kind. We appreciate the hospitality 🫶
Only $10 for 30 mins is fantastic before a flight.
Good experience in the store 30min only 10$ good times nice music
体验非差棒，小哥人也很nice
Great products and service. Recommding for everyone one who's looking to relax your body
I would highly recommend irelax for a grate massage cheap an duz a good job
Great service. Bought me a foot massager and will be back next week to buy a massage chair for my mum. Highly recommend iRelax to others especially with their great offers.
Awesome service love my new chair thanks Shirley 😊
Very good friendly customer service. Also very knowledgeable about all the chairs. Finally I settle on the Ogawa.
Good showroom, lots of parking and good customer service
My family and I tried several massage chairs, and we chose Ogawa's massage chair, and finally proved that our choice was not wrong. The massage chair solved the shoulder and neck pain of my family very well. The massage position was very accurate and professional. After each massage, my pain disappeared. We were very satisfied.
Very informative and professional.
Shirley gave a great explanation on the use of each chair and we were very comfortable with our choice that we made
Good customer service.
After we had done an extensive analysis of massage chairs online (in NZ and Overseas) we chose to ‘Drive’ those we had selected as ‘Best In Class’ which also encompassed the level of assistance we received while trialing the chairs.
It became clear to us that on every count the Ogawa AI (top of the range) met or exceeded our expectations. Shirley Song took us through the trial and use of the tablet in a very professional manner and never once pressured us to make a decision. The Ogawa sold itself and I put it together without any real issues - the instructions and video are excellent resources
We now have it set up in our home in Christchurch and it is used everyday providing excellent massages and relaxation after busy days. Friends and Family are also using the chair when they visit.
The large $ investment certainly an important consideration but we are sure we have made a great decision and enjoying everyday with our Ogawa AI Stormtrooper
Trevor & Christine
It became clear to us that on every count the Ogawa AI (top of the range) met or exceeded our expectations. Shirley Song took us through the trial and use of the tablet in a very professional manner and never once pressured us to make a decision. The Ogawa sold itself and I put it together without any real issues - the instructions and video are excellent resources
We now have it set up in our home in Christchurch and it is used everyday providing excellent massages and relaxation after busy days. Friends and Family are also using the chair when they visit.
The large $ investment certainly an important consideration but we are sure we have made a great decision and enjoying everyday with our Ogawa AI Stormtrooper
Trevor & Christine
Response from the owner:Dear Trevor & Christin,
Thank you very much for taking the time to share your thorough and thoughtful review of the Ogawa Master Drive AI massage chair. We are delighted to hear that your extensive research led you to us and that your experience, from the trial to daily enjoyment of the chair, has been so positive.
It's wonderful to know that Shirley was able to assist you with professionalism and without pressure, ensuring that you felt completely comfortable with your decision. We're proud of the quality of our products and the level of service we provide, so it's incredibly rewarding to hear such feedback.
We understand that the investment in an Ogawa Master Drive AI is significant, and it's heartening to hear that you are finding great value and satisfaction in your choice.
We appreciate your trust in us and look forward to continuing to serve you in the future. Enjoy every moment of relaxation with your Ogawa Master Drive AI and should you have any questions or need further assistance, please don't hesitate to reach out.
I had overall great experience of buying and setting up the Ogawa massage chair. There was a bit of issue with setting up tablet holder stick but Shirley quickly helped me to fix the issue. Recommended
Local Stores
We are dedicated to enhancing your relaxation journey, allowing you to let the stresses of the world melt away.
Embrace a haven of well-being with Irelax.
Speak to us
Our consultants are on standby to provide professional guidance with a prompt phone call.
Chat to us
Engage in a live chat with our consultants for instant support and personalized assistance.
NEW ZEALAND’S MASSAGE CHAIR SPECIALISTS
OGAWA BIOVIS 5D AI
Industry-leading 5D AI intelligent
Designed with Advanced
Japanese Tech
OGAWA Smart Zen Lite
The Most Cost Effective
3D Kneading Rollers
12 Automatic Massage Modes
NEW ZEALAND’S MASSAGE CHAIR SPECIALISTS
Why do people love our massage chairs?
Check out the testimonials from our happy customers who love their massage chairs! Our massage chairs suit people from all walks of life, catering for a variety of different needs. Whether you need some relaxation or time out, or if you’re experiencing muscle pain, stress or tension, our chairs are the perfect wellness partner! Watch the videos below to discover how a massage chair has helped change the lives of these people, while supporting them on their wellness journey.
CUSTOMER
TESTIMONIALS
Revolutionary ★★★★★
I love the way this knows exactly what massage I need. When I tried it, it did a health scan which told me where I was sore. I didn’t expect it to be accurate, but it hit the spot right on. After I took off the cushion at the back, and got the nicest neck massage. This is the first time I have tried such a massage chair that automatically makes a massage programme for you, this really is the best one on the market.
Mashan
Verified Buyer
Why Irelax?
Welcome to the home of the world’s finest massage chairs, Irelax New Zealand, the distributor for numerous international massage chair brands. With a decade of expertise in the massage chair industry and specialized knowledge, Irelax Australia is committed to delivering the ultimate relaxation experience for you.
We work with the best
At Irelax, we bring you the most extensive range of massage products, ensuring that you can enjoy the ultimate in relaxation and wellness. With a focus on the latest advancements in massage technology, we offer you the opportunity to experience cutting-edge innovations that enhance your well-being. As the distributor for global industry leaders, we provide the assurance of superior quality and a commitment to excellence that sets us apart.
GOOGLE 5-STAR REVIEWS
I had a great experience at iRelax Massage Chair shop. The staff were extremely helpful and took the time to explain the features of each chair. Their friendly and knowledgeable service made it easy to find the perfect massage chair. Highly recommend!
Response from the owner:Thank you so much for your kind words! We're thrilled to hear you had a great experience at iRelax and that our team could help you find the perfect massage chair. Your recommendation means a lot to us. We hope you continue to enjoy all the benefits your new chair brings.😊
Good service a good product
Response from the owner:Thank you for your kind words! We’re happy to hear you’re pleased with both our service and product. We truly appreciate your support and hope to see you again soon!
Beautiful store with a great range of massage chairs and other products. Nick, the store manager is super friendly and attentive - 5* service!
Response from the owner:Thank you for the wonderful review! We're so glad you enjoyed your visit and the range of products we offer.
The staff are super friendly and knowledgeable! I had one of my best lunch time experiences having a 40min full body massage and I am convinced I need a massage chair (or membership) in my life ASAP
Response from the owner:Wow – thank you for such an awesome review! We're so glad you enjoyed your lunchtime escape with us. Our team loves helping people relax and feel their best, and it sounds like we did just that! 😊 Whether it’s a massage chair at home or a membership to unwind regularly, we’ve got you covered. Hope to see you again soon!
Great service, good advice.
The sale ladies took the time to explain and show how the machines worked. She offer very good advice and suggestions according to our needs.
Would definitely recommend this shop.
The sale ladies took the time to explain and show how the machines worked. She offer very good advice and suggestions according to our needs.
Would definitely recommend this shop.
Response from the owner:Thank you so much for your lovely review! We're delighted to hear you received great service and helpful advice tailored to your needs. Our team is passionate about making sure each customer finds the perfect fit, and it means a lot to know we made a positive impression. We truly appreciate your recommendation and look forward to welcoming you back soon!
Staff has been helpful and they were able to help us straightaway and answer all our questions.
It's a new store just by the Nuffield street Westfield parking- with their own entrance from the carpark Very convenient.
It's a new store just by the Nuffield street Westfield parking- with their own entrance from the carpark Very convenient.
Response from the owner:Thank you for your kind review! We're so glad our team was able to assist you right away and answer all your questions. It's great to hear you found our location convenient too – we love being easily accessible from the Nuffield Street Westfield parking! We look forward to welcoming you back anytime.
Had a wonderful experience with Nick and really happy with our purchase. Definitely recommend
Response from the owner:Thank you so much for your lovely feedback! We're thrilled to hear you had a wonderful experience with Nick and that you're happy with your purchase. Your recommendation means a lot to us – enjoy your new massage chair, and we hope to see you again soon!
Nick excellent service
Response from the owner:Thank you so much for your feedbak!
Staff member was very inviting. Highly recommend for a relaxing time
Response from the owner:Thank you for the kind words! We're so glad you had a relaxing time and felt welcomed by our staff. Your recommendation means a lot to us – hope to see you again soon for another chill session!
OMG!!! Amazing! I was in heaven with this chair! Hubby fell asleep it was so good. Nick was superbly helpful and friendly. Highly highly recommend!!!
Response from the owner:We're so happy to hear you and your hubby had such an amazing experience (falling asleep = ultimate relaxation win!). Nick will be thrilled to hear your kind words too. Thank you for the glowing recommendation – we can’t wait to welcome you back to iRelax heaven soon!
We're so happy to hear you and your hubby had such an amazing experience (falling asleep = ultimate relaxation win!). Nick will be thrilled to hear your kind words too. Thank you for the glowing recommendation – we can’t wait to welcome you back to iRelax heaven soon!
We're so happy to hear you and your hubby had such an amazing experience (falling asleep = ultimate relaxation win!). Nick will be thrilled to hear your kind words too. Thank you for the glowing recommendation – we can’t wait to welcome you back to iRelax heaven soon!
Awesome service, got to test out a few massage chairs for free
Response from the owner:Thank you so much for your kind words! We’re thrilled you enjoyed trying out our massage chairs—it’s our pleasure to provide a great experience. Hope to see you again soon! 😊
Great service and knowledge as well as products very happy and knowledgeable staff that are willing to help and explain the products to your needs
Response from the owner:Thank you for your fantastic feedback! We’re delighted to hear you had a great experience with our team and products. Providing knowledgeable, helpful service is our top priority, so it’s rewarding to know we hit the mark for you. We appreciate your support and hope to welcome you back again soon!
The shop is newly opened, and the interior looks really high-end. They even offer a free massage on the massage chairs, which is a nice touch. Shirley, the staff member, was super friendly and welcoming. I tried a few items, and she was so patient with me. I ended up buying a neck massage since it was on sale, and it was such a great price!
Response from the owner:Thank you so much for your wonderful review! We’re thrilled you enjoyed our high-end ambiance and the complimentary massage experience—it’s our way of helping you unwind while exploring our products. Shirley will be delighted to hear your kind words; her warmth and patience truly reflect the service we strive for. We’re so glad you found a great deal on the neck massager too! Your support means the world to us as a new shop, and we can’t wait to welcome you back for another relaxing visit. 😊
Absolutely worth the money. Better than the human massage more focused on where you need it the most.
Doris was super helpful explaining all the deals prices and funcionality of the machines, thanks
Great service with a nice message chair
Response from the owner:Thank you so much for choosing us, Frank! Glad we could help —— enjoy your new chair!
Abbas was very knowledgeable about products and very professional. We love our massage chair and portable breo kneading massager.
Response from the owner:Thank you Max. We appreciate you taking out time to review about our products and staff.
Thank you for shopping at iRelax Sylvia Park.
I’ve tried the ogawa sensei massage chair and it was amazing! I used to suffer from the hips problem but this chair saved my life. The stuff is friendly and professional,told me all the things I need, highly recommend!
Response from the owner:Thank you. We appreciate you taking out time to review about our products and staff.
Thank you for shopping at iRelax Sylvia Park.
It was an excellent shopping experience, not only did I find the product I desired, but I also appreciated the friendly and attentive service and explanation provided by the staff in the store, which allowed me to deeply experience the product and help resolve my concerns.
Response from the owner:Thank you. We appreciate you taking out time to review about our products and staff.
Thank you for shopping at iRelax Sylvia Park.
Very nice store. Got all kinds products suits different demands. Friendly customer service as well. Doris were very helpful and such a problem solver. Very much appreciated. Recommend
This 3 massage chair definitely amazing. That is different experience than the human massage. Also save the money compare the human massage. But same time give u more professional skills than the human massage. ! ! Recommend people come to have a try.
The shop is really great and the chairs are very comfortable and easy to use.The movie was also very welcoming and made me feel very comfortable, so I wanted to give a good review.
The environment was great, and the service was excellent. The staff were very helpful in guiding me through the options and helping me find the massage chair I liked best. I highly recommend this place to anyone looking for a quality massage chair!
Response from the owner:Thank you. We appreciate you taking out time to review about our products and staff.
Thank you for shopping at iRelax Sylvia Park.
I just bought an OGAWA massage chair from iRelax Sylvia park, and it’s been fantastic! The chair is super comfortable and really helps with my lower back pain—it’s been a lifesaver after long days. The staff were friendly and professional, and they helped me find the perfect chair to fit my needs. I’m really happy with the whole experience and highly recommend this store if you’re looking for quality products and great service!
The staff here is really nice and friendly! Introduce the product very patiently and help me to get the most suitable product ^ enjoyable shopping experience
I highly recommend iRelax at Sylvia Park! The massage chairs here are incredibly comfortable and perfect for relieving tension and stress. As someone who often struggles with neck and shoulder stiffness, I was amazed by how relaxed I felt after just one session. The staff is also super friendly and knowledgeable, helping me choose the best chair for my needs. I’ll definitely be coming back for more regular sessions!
I really like lisa’s service today! And her help me with my girlfriend to have a good rest time . And my plan is to buy the chair from her when i got my new house thanks a lot
Response from the owner:thank you and see you soon!
Amazing service!! They let us try most of the equipment
Response from the owner:Thank you and have a nice day
Jack Zhu is a very precessional salesman! He is very patient and nice! I really want to buy one chair because of him.
Response from the owner:Thanks for your appreciation.
Best service best experience and best massage！
👍👍
Good massage
Good experience
Really enjoy it
Good experience
Really enjoy it
Excellent massage beds/chairs. The latest body scan technology.
Wonderful gentle muscle massage on the 3D electric chairs from Irelax.
Staff member welcoming and kind. We appreciate the hospitality 🫶
Only $10 for 30 mins is fantastic before a flight.
Staff member welcoming and kind. We appreciate the hospitality 🫶
Only $10 for 30 mins is fantastic before a flight.
Good experience in the store 30min only 10$ good times nice music
体验非差棒，小哥人也很nice
Great products and service. Recommding for everyone one who's looking to relax your body
I would highly recommend irelax for a grate massage cheap an duz a good job
Great service. Bought me a foot massager and will be back next week to buy a massage chair for my mum. Highly recommend iRelax to others especially with their great offers.
Awesome service love my new chair thanks Shirley 😊
Very good friendly customer service. Also very knowledgeable about all the chairs. Finally I settle on the Ogawa.
Good showroom, lots of parking and good customer service
My family and I tried several massage chairs, and we chose Ogawa's massage chair, and finally proved that our choice was not wrong. The massage chair solved the shoulder and neck pain of my family very well. The massage position was very accurate and professional. After each massage, my pain disappeared. We were very satisfied.
Very informative and professional.
Shirley gave a great explanation on the use of each chair and we were very comfortable with our choice that we made
Good customer service.
After we had done an extensive analysis of massage chairs online (in NZ and Overseas) we chose to ‘Drive’ those we had selected as ‘Best In Class’ which also encompassed the level of assistance we received while trialing the chairs.
It became clear to us that on every count the Ogawa AI (top of the range) met or exceeded our expectations. Shirley Song took us through the trial and use of the tablet in a very professional manner and never once pressured us to make a decision. The Ogawa sold itself and I put it together without any real issues - the instructions and video are excellent resources
We now have it set up in our home in Christchurch and it is used everyday providing excellent massages and relaxation after busy days. Friends and Family are also using the chair when they visit.
The large $ investment certainly an important consideration but we are sure we have made a great decision and enjoying everyday with our Ogawa AI Stormtrooper
Trevor & Christine
It became clear to us that on every count the Ogawa AI (top of the range) met or exceeded our expectations. Shirley Song took us through the trial and use of the tablet in a very professional manner and never once pressured us to make a decision. The Ogawa sold itself and I put it together without any real issues - the instructions and video are excellent resources
We now have it set up in our home in Christchurch and it is used everyday providing excellent massages and relaxation after busy days. Friends and Family are also using the chair when they visit.
The large $ investment certainly an important consideration but we are sure we have made a great decision and enjoying everyday with our Ogawa AI Stormtrooper
Trevor & Christine
Response from the owner:Dear Trevor & Christin,
Thank you very much for taking the time to share your thorough and thoughtful review of the Ogawa Master Drive AI massage chair. We are delighted to hear that your extensive research led you to us and that your experience, from the trial to daily enjoyment of the chair, has been so positive.
It's wonderful to know that Shirley was able to assist you with professionalism and without pressure, ensuring that you felt completely comfortable with your decision. We're proud of the quality of our products and the level of service we provide, so it's incredibly rewarding to hear such feedback.
We understand that the investment in an Ogawa Master Drive AI is significant, and it's heartening to hear that you are finding great value and satisfaction in your choice.
We appreciate your trust in us and look forward to continuing to serve you in the future. Enjoy every moment of relaxation with your Ogawa Master Drive AI and should you have any questions or need further assistance, please don't hesitate to reach out.
I had overall great experience of buying and setting up the Ogawa massage chair. There was a bit of issue with setting up tablet holder stick but Shirley quickly helped me to fix the issue. Recommended
Local Stores
We are dedicated to enhancing your relaxation journey, allowing you to let the stresses of the world melt away.
Embrace a haven of well-being with Irelax.
Speak to us
Our consultants are on standby to provide professional guidance with a prompt phone call.
Chat to us
Engage in a live chat with our consultants for instant support and personalized assistance.
OUR STORES
