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Excellent
Irelax Northcote Main Showroom5.0
Based on 146 reviews
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janice boaging
2 weeks ago
Thank you Anthony for your very warm welcome when we entered the shop.Well explained and not rushing the customer to decide.Highly recommend😊
Tammy Lee Photography
2 weeks ago
Can’t wait to for my chair to arrive!
Angelique Turner
2 weeks ago
Absolutely fantastic showroom set up and ability to try lots of chairs to see which one suits with Fantastic service.. Highly recommend to anyone looking to purchase a chair!!
darren bevan
3 weeks ago
Anthony is best, he helped us a lot to find the best chair suit us, Ogawa ai 3.0 Best!
Aki Aki Aki
4 weeks ago
Came up from Wellington just to buy a chair!.Anthony was really helpful in advance and on the day, and we’re excited for our chair to arrive!
Isadora Ho
1 month ago
Good sales service and good products
徐cathy
1 month ago
This massager is amazing! It’s easy to use, has great power, and really helps relieve muscle tension after a long day.
Manuel Enrile
1 month ago
best service and deal here,miyakiwarobo good!
Yi Niu
1 month ago
价格给力 服务热情
Alexander Mayo-Smith
1 month ago
Robo massage chair is best! Everyone should try!!
Excellent
Irelax Newmarket5.0
Based on 190 reviews
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Мария Варламова
*Amazing experience at iRelax!* We recently purchased a Miyakiwa dual-motor massage chair and we are absolutely in love with it — the quality and comfort are outstanding. We also tried their 1.3 bar hyperbaric oxygen chamber during our visits and were highly impressed.The atmosphere in the showroom is incredibly pleasant, and the team truly goes above and beyond to create the most welcoming, stress-free experience for their customers. It feels like a premium wellness sanctuary rather than just a regular store. They are constantly searching for new, exciting experiences to offer — from AI mattresses to singing bowls and other unique features that elevate your well-being.A special, massive thank you to Sally! She is an incredible manager — extremely knowledgeable, patient, and professional. She guided us through everything and made our experience seamless. We are so happy with our purchase and the outstanding service. Highly recommend iRelax to everyone in Auckland!
Response from the owner:Thank you so much for your wonderful review and kind words. We’re delighted to hear that you’re loving your Miyakiwa massage chair and enjoyed your visits to iRelax Newmarket. It means a lot to us that you felt the showroom was more than just a store ,creating a relaxing and welcoming wellness experience is exactly what we hope to offer. Thank you especially for your lovely comments about Sally. She’ll be very happy to hear them! We truly appreciate your support and look forward to welcoming you back again soon.
Shaheen Azmi
Great service, great product. I have to say Sally, has exceptional customer service !
Response from the owner:Thank you so much for your kind words! We’re delighted to hear that you had a great experience and are enjoying the product. Sally will be very happy to know that her service made a difference. We truly appreciate your support and look forward to welcoming you back to irelax Newmarket.
Vincent Du
We had a great experience purchasing our massage chair. Sally was incredibly friendly, knowledgeable, and patient throughout the whole process. She took the time to answer all of our questions and helped us choose the right model without any pressure. The massage chair is excellent quality and definitely worth the investment. We're very happy with our purchase and the overall service. Highly recommend both Sally and the team! Vincent
Response from the owner:Thank you so much for your kind review and recommendation! We’re so happy to hear that you had a great experience with Sally and our team. Choosing the right massage chair is such a personal decision, so we’re glad Sally was able to help you find the model that suits you best. It’s wonderful to know that you’re enjoying the quality of your new massage chair. We truly appreciate your trust in irelax Newmarket, and we’ll always be here if you need any support in the future.
Brad Harman
Fantastic experience at the iRelax Newmarket showroom. Sally was incredibly helpful, knowledgeable, and patient while helping me choose the right massage chair.
Response from the owner:Thank you so much for your wonderful review! We’re delighted to hear you had a fantastic experience at our iRelax Newmarket showroom. Our team is always happy to take the time to help each customer find the right massage chair for their needs. We truly appreciate your support and hope you enjoy your new chair!
Sihang Huang
friendly and supportive staff helping me through insurance claim process and very efficient service when I needed my Irelax chair to be repaired! Strongly recommended!
Response from the owner:Thank you so much for your lovely feedback and recommendation. We’re very happy to know you had a smooth experience with us, and we truly appreciate your trust and support.
Harry Singh Bola
Great service from the team! Highly recommend
Response from the owner:Thank you so much for your kind words and recommendation! We really appreciate your support and are glad you had a great experience with our team.
Jing Zhang
The store is spacious and comfortable. Thanks to Sally's professional service and detailed explanation, we tried out several products and finally chose a massage chair with the perfect intensity and controls for us. The overall experience was excellent. Thank you!
Response from the owner:Thank you so much for your kind review! We’re really happy to hear you enjoyed the spacious and comfortable store environment, and that Sally was able to help you find the right massage chair for your needs. It’s great to know the intensity and controls suited you well. We truly appreciate your support and hope you enjoy your new chair!
Rae GUAN
Tried out the iRelax massage chair and it felt amazing! Sally looked after me and her service was absolutely wonderful. If you're planning to get a massage chair, I highly recommend coming in to buy from Sally. You won't be disappointed!
Response from the owner:Thank you so much for your lovely review! We’re so glad to hear you enjoyed trying the irelax massage chair and had a great experience in store. Sally will be very happy to hear your kind words. We really appreciate your recommendation and hope to see you again soon!
Jessie Feng
Great experience buying a massage chair from iRelax. Sally was very friendly, patient and professional. She explained everything clearly and helped us find the right chair without any pressure. We’re very happy with the service and would definitely recommend iRelax to others.
Response from the owner:Thank you so much for your kind review! We’re really happy to hear that you had a great experience with us. Sally will be delighted to know that her service was helpful and made the process comfortable for you. We truly appreciate your recommendation and hope you enjoy your new massage chair!
Joyce Lucas
Relaxing chairs!
Khushal Singh
I recently purchased an office chair and am very happy with my purchase. Sally was extremely helpful throughout the process and provided excellent customer service. I would highly recommend this store to anyone looking to upgrade their office chair.
Response from the owner:Thank you for sharing your experience! We’re delighted that you’re happy with your new office chair and that Sally could help make the process so seamless. Providing excellent customer service is what we strive for every day. Thank you for recommending us, and we hope to welcome you back to the store in the future!
Clapham Junction
Wonderful friendly customer experience in trying the different chairs at the Home show in Auckland. Good deal. Hope it will be a good purchase
Response from the owner:Thank you for sharing your fantastic experience with us at the Auckland Home Show! We are delighted that you enjoyed trying out our range and found a great deal. We appreciate your trust in us and are certain your new chair will be an excellent, worthwhile addition to your home. Enjoy the ultimate relaxation!
Joshua Bailey
Great experience at Irelax. I used the oxygen chamber and found the whole process really relaxing. I left feeling refreshed and would definitely come back again.
Response from the owner:Thanks so much for the awesome review! We’re so glad you enjoyed the oxygen chamber and left feeling refreshed—that's exactly what we love to hear. Look forward to seeing you back for your next session!
Hien Vu
I got very good deals instore. Love it and also the portable neck & shoulder works productively. Highly recommend and get trial massage.
Response from the owner:Thank you so much for your lovely review! We’re glad to hear you enjoyed the in-store deals and that the portable neck & shoulder massager is working well for you. We really appreciate your recommendation and look forward to welcoming you back for another trial massage soon!
Melissa Rowbotham
Brilliant massage! Fantastic chair best 30 mins ever!!
Response from the owner:Thank you so much for your lovely review! We’re so happy to hear you enjoyed the massage and had such a great experience with the chair. We look forward to welcoming you back to Irelax again soon!
rikkie you
Very good service!
Response from the owner:Thank you so much for your kind review! We’re glad to hear you had a great experience with our service. We look forward to seeing you again soon at Irelax!
Elaine Tan
Really enjoyed my session at iRelax Newmarket! The oxygen therapy experience was super relaxing and the whole space had such a calm energy. Special thanks to Sally for being so kind, welcoming, and helpful throughout the session! Would definitely come back 🙂
Response from the owner:Thank you so much for your lovely review! We’re so happy to hear that you enjoyed your oxygen therapy session and felt relaxed in our Newmarket space. Sally will be delighted to know that she helped make your experience welcoming and comfortable. We really appreciate your kind words and look forward to seeing you again soon!
Claire Condon
We had great service from Ivan, and are very happy with our new massage chair! We were offered free delivery and a lovely bonus gift too
Response from the owner:Thank you so much for your lovely review! We’re so glad to hear you had a great experience with Ivan and that you’re happy with your new massage chair. We truly appreciate your support and hope you enjoy many relaxing moments with your new chair!
Angelica Zamoranos
We came in hoping to find a good massage chair, but we left genuinely happy and grateful with our purchase because it truly exceeded our expectations. What made the whole experience even more special was the exceptional service from Nick. From the moment we arrived, Nick made us feel comfortable and welcomed. He was patient, knowledgeable, and never made us feel rushed or pressured. He took the time to carefully explain every detail, answered all our questions honestly, and let us fully experience and compare the chairs so we could confidently choose what truly suited our needs. What we appreciated most was how genuine his recommendations were. You could really tell that he cared more about helping us find the right massage chair for our lifestyle and comfort rather than simply making a sale. His advice was thoughtful, professional, and very personalized. Thank you, Nick, for making this such a smooth, enjoyable, and memorable experience. We are absolutely loving our massage chair and couldn’t be happier with our decision. Highly recommended!
Response from the owner:Thank you so much for your kind words and for taking the time to share your experience. We’re truly happy to hear that you found the right massage chair and that it exceeded your expectations. We’re especially glad you felt comfortable, informed, and never rushed throughout the process. Providing honest guidance and helping each customer choose what truly suits their needs is always our goal. We really appreciate your trust and support. Enjoy your new massage chair, and we’re always here if you need anything in the future!
Stephanie He
Our visit was absolutely satisfying. Attentive and thorough service was provided throughout the process. Employees explained every feature expertly. Trying out the massage chair brought amazing relaxation, the comfort level far exceeded my expectations.
Response from the owner:Thank you so much for your wonderful review! We’re delighted to hear that your visit was satisfying and that our team provided attentive, thorough service. It’s great to know the massage chair brought you such amazing relaxation and exceeded your expectations. We truly appreciate your support and look forward to welcoming you again soon!
OD Odsoundnz
This was an excellent experience with great service. I would 100% recommend it and definitely return for oxygen therapy. After my session, I felt refreshed, clear-headed, and had a much better sleep.
Response from the owner:Thank you so much for your wonderful feedback! We’re so glad you enjoyed your oxygen therapy session and had a great experience with our team. We truly appreciate your recommendation and look forward to seeing you again soon.
Huai Yong chan
体验了这里的服务，环境很好，工作人员态度非常好，非常感谢lia的服务
Response from the owner:非常感谢您的好评！很高兴您喜欢我们的环境，也感谢您对工作人员服务的认可。我们会把您的鼓励转达给 Lia，期待下次再为您服务！ Thank you so much for your kind review! We’re glad you enjoyed our environment and appreciated our team’s service. We’ll be sure to pass your kind words on to Lia, and we look forward to welcoming you again soon!
Rosca Yap
Great Place, relaxing chairs and massage equipment. Highly recommend. Great service too! Spoke to Nick, Ivan and the team and they were very welcoming. Great knowledge in their products and services. Happy with the purchase!
Response from the owner:Thank you so much for your wonderful review! We’re glad you enjoyed the relaxing chairs and massage equipment, and we truly appreciate your recommendation. It’s great to hear that our team made you feel welcome and supported. We’re happy you’re pleased with your purchase, and we look forward to seeing you again!
Malia
good massage chair...Great experience after pilates this morning i deffinetly needed a good massage and ta daaa walked past this place and thought to try it🤭friendly staff introduced me to this and nearly fell asleep cause it targeted the part of my body that needed the most...will deff come again..Pls try it👌👌😎
Response from the owner:Thank you for the awesome shoutout. There’s really nothing better than winding down in one of our chairs after a workout. So glad our team could help find the perfect match for your sore spots! Looking forward to your next visit—we'll have your favorite chair ready for another snooze! 🙌✨"
Dells H
I tried the iRelax massage chairs at Newmarket Nuffield and honestly, so relaxing it nearly put me to sleep. It really targets the areas you need most — I get cramps in my feet and calves sometimes, and the way it worked into those spots was unreal. Even the glute massage felt amazing. The whole place has a nice, calm vibe and the staff are super friendly. I’ll definitely be coming back again.
Response from the owner:Thank you so much for the wonderful review! We're thrilled you loved the vibe at our Newmarket store. It’s amazing to hear the chair hit all the right spots, especially helping with those foot and calf cramps—and yes, that glute massage is a total game-changer! Falling asleep is the ultimate sign of relaxation, so we take that as a huge win. Can't wait to have you back for another session soon!

In the vast landscape of relaxation solutions, ‘Massage Chair Reviews New Zealand’ stands as a pivotal guide for discerning customers. One brand consistently making waves in these reviews is iRelax. Renowned for its commitment to quality and innovation, iRelax has carved a niche for itself among NZ clientele. When browsing ‘Massage Chair Reviews New Zealand’, you’ll notice how frequently iRelax chairs are lauded for their exceptional comfort, advanced features, and lasting durability. Trust not just the reviews, but also the countless satisfied customers who have made iRelax their choice for unparalleled relaxation.

Massage Chair Testimonials

See Why So Many NZ’s Think We’ve Got the Best Massage Chairs

Shannon – Former Athlete / Mother

See how the OGAWA Master Drive Plus helped Shannon improve her wellbeing. Having a massage chair is something that many people consider, but with such a high price tag, it’s important to find the best massage chair for your needs. With us at Irelax, Shannon was able to find the perfect massage chair for her. Through our exclusive OGAWA massage chair range, Shannon now experiences the relaxation of a real person giving you a massage at home, without all the hassle of dealing with a masseuse.

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Alicia – Manager / Mother

Being a mother can bring about a lot more stress, tension and pain than expected. That’s why our OGAWA Master Drive AI massage chair made such a good match for Alicia! Having the power of an AI masseuse inside your massage chair helps make such a difference! When our OGAWA massage chair knows exactly what you need, it will give you a truly unique, intelligent massage every time. With our massage chair expertise, we were able to help Alicia get rid of many of the back and shoulder pain problems she faces!

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Andrew – Teacher / Husband

Many people need to go to the physio or a chiropractor to help get rid of their neck pain. So when Andrew came into our store and found the Smart Reluxe, we was sure to fall in love. With one of our OGAWA massage chairs, it’s easy for someone like Andrew to just relax, and not have to see the physio anymore! The OGAWA Smart Reluxe is one of the best massage chairs for your neck, and is one of the best bargains you’ll get on any massage chair in New Zealand.

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Thomas – Senior Civil Engineer

People like Thomas, who have very physical jobs, tend to suffer the most from back and body pain. When you’re as busy as Thomas is, it’s hard to make the time to go and visit a massage therapist, or a masseuse. That’s why the OGAWA Smart Reluxe helped Thomas feeling better instantly! With so many massage modes in the OGAWA Smart Reluxe, as well as it’s simple to use manual massage mode, the Smart Reluxe is one of the best massage chairs within theOGAWA massage chair range.

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Helena – Entrepreneur / Mother

Being an entrepreneur is tough, being a mother on top of being an entrepreneur is even tougher! That’s why Helena makes the most of the Master Drive AI massage chair, OGAWA’s best massage chair to date. With a super quick way to relax, Helena not only saves time, but money as well! When she uses the OGAWA massage chair, she is able to control her massage the way she needs it without needing to have to make an appointment with a masseuse, or even leave the home!

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Angela – Commercial Baker

When you work in catering, you’re going to be extensively busy, working with your hands to ensure perfection, and lifting many items back and forth. For someone like Angela, the Master Drive Plus works best to help ease her pain in the lower back. With so many ways to customise the OGAWA massage chair, Angela can give herself a massage in specific areas whenever she needs it. With so many different styles as massage such as a swedish massage style, and a thai massage mode, it’s all you’d need in a massage chair.

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