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Massage Chair Testimonials

Hear why so many of our customers have loved the massage chairs they’ve gotten from Irelax! With so many people who love our products, it’s no wonder why so many people know us as New Zealand’s best massage chair retailer, all thanks to our OGAWA massage chairs.

Massage Chairs Reviews

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4.9 Google Reviews

5.0 600+Reviews

Excellent

Irelax Sylvia Park

4.8

Based on 77 reviews

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I’ve tried the ogawa sensei massage chair and it was amazing! I used to suffer from the hips problem but this chair saved my life. The stuff is friendly and professional,told me all the things I need, highly recommend!

I recently got the OGAWA AI 2.0, and it’s been fantastic! The massage feels surprisingly close to what you’d get from a professional. I really appreciate the customization options; I can save my preferred settings and tweak the intensity and focus just how I like it. The AI adapts to my needs, making every session feel tailored, which is such a relief after a long day. Yes, it’s an investment, but the quality and features make it totally worth it. My back and shoulders haven’t felt this good in years!

It was an excellent shopping experience, not only did I find the product I desired, but I also appreciated the friendly and attentive service and explanation provided by the staff in the store, which allowed me to deeply experience the product and help resolve my concerns.

Very nice store. Got all kinds products suits different demands. Friendly customer service as well. Doris were very helpful and such a problem solver. Very much appreciated. Recommend

This 3 massage chair definitely amazing. That is different experience than the human massage. Also save the money compare the human massage. But same time give u more professional skills than the human massage. ! ! Recommend people come to have a try.

The shop is really great and the chairs are very comfortable and easy to use.The movie was also very welcoming and made me feel very comfortable, so I wanted to give a good review.

The environment was great, and the service was excellent. The staff were very helpful in guiding me through the options and helping me find the massage chair I liked best. I highly recommend this place to anyone looking for a quality massage chair!

I just bought an OGAWA massage chair from iRelax Sylvia park, and it’s been fantastic! The chair is super comfortable and really helps with my lower back pain—it’s been a lifesaver after long days. The staff were friendly and professional, and they helped me find the perfect chair to fit my needs. I’m really happy with the whole experience and highly recommend this store if you’re looking for quality products and great service!

The staff here is really nice and friendly! Introduce the product very patiently and help me to get the most suitable product ^ enjoyable shopping experience

I highly recommend iRelax at Sylvia Park! The massage chairs here are incredibly comfortable and perfect for relieving tension and stress. As someone who often struggles with neck and shoulder stiffness, I was amazed by how relaxed I felt after just one session. The staff is also super friendly and knowledgeable, helping me choose the best chair for my needs. I’ll definitely be coming back for more regular sessions!

This Good Massage Healer X 4D Massage Chair is AMAZING! Three months in and I'm still obsessed. The calf massage is LIFE-CHANGING (seriously, my poor feet!), and the 4D back massage feels like actual human hands working out all the knots.It even adjusts to your body for the perfect pressure. Best massage chair I've tried for the price, hands down.

I really like lisa’s service today! And her help me with my girlfriend to have a good rest time . And my plan is to buy the chair from her when i got my new house thanks a lot

Response from the owner: thank you and see you soon!

Faustina Brizuela

Amazing service!! They let us try most of the equipment

Response from the owner: Thank you and have a nice day

Jack Zhu is a very precessional salesman! He is very patient and nice! I really want to buy one chair because of him.

Response from the owner: Thanks for your appreciation.

After just one session in the massage chair, I could feel the stress and strain of the day melting away, replaced by a sense of calm and tranquility that stayed with me long after.

Response from the owner: Thank you for choosing us, we will do better

Excellent

Irelax Newmarket

5.0

Based on 96 reviews

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Excellent service and good communication. Tony has been fantastic. Thank you.

Response from the owner: Thank you George for your kind feedback! We’re thrilled to hear you had a great experience and that Tony provided excellent service.

Great efficient service and explanation from Tony, thank you!

Response from the owner: Thank you Evy for your kind words! We’re so glad Tony could provide you with efficient service and clear explanations.

Helpful and extremely patient. I would highly recommend a visit.

Response from the owner: Thank you for your kind words! We’re so glad we could help, and we truly appreciate your recommendation.

IRELAX! EXACTLY THAT! RELAXING WITH TOP CUSTOMER SERVICE FROM SHIRLEY AND TONY@ NEW MARKET FLAGSHIP SHOWROOM!💪🏽💥🙏🏽🎉

Response from the owner: Thank you for the enthusiastic review Maraea! We're thrilled that Shirley and Tony could make your irelax experience top-notch. Nothing makes us happier than hearing our customers enjoy both the relaxation and our service!

I had such a great experience at iRelax Newmarket! Anthony was super friendly and really knew his stuff; he took the time to understand what I needed and recommended the OGAWA Omknee 2 Foot Massager. This thing is a game-changer!The deep kneading on my arches felt amazing, instantly easing my sore feet. The air compression around my calves and knees? Perfect for a long day on my feet! Plus, the detachable feature means I can use it on my arms and thighs too, which is so convenient.Big thanks to Anthony for the recommendation, highly recommend Irelax and the Omknee 2!

Response from the owner: Thank you Ericson for your wonderful review! We’re delighted to hear that Anthony could help you find the perfect match with the OGAWA Omknee 2 Foot Massager. We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!

I recently visited this store to explore their massage chair options, and I was thoroughly impressed. The staff was knowledgeable, friendly, and took the time to understand my needs, guiding me to the perfect chair for my lifestyle. The showroom had a wide variety of models, each equipped with advanced features that provide a truly relaxing experience. I loved the personalized demonstration, which allowed me to feel the different settings and massage techniques before making a decision. Overall, a fantastic experience—highly recommended for anyone looking to invest in a quality massage chair!

Response from the owner: Thank you Doris for your fantastic review! We're thrilled to hear that our team could help you find the perfect chair and that you enjoyed the personalized demonstration. It’s great to know our wide range of models and advanced features made a lasting impression. We truly appreciate your recommendation!We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!

I purchased an OGAWA massage chair from iRelax Newmarket, and it’s been fantastic for my leg and calf pain. The staff were really helpful and made sure I found the perfect chair. The service was excellent, and the chair has made such a difference. Highly recommend!

Response from the owner: Thank you for your great review Max! We're delighted to hear the OGAWA massage chair is helping with your leg and calf pain and that our team could assist you in finding the perfect fit. We appreciate your recommendation and support!We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!

I just brought 3D hand free massager for my auntie, she loves it. She wears it all the time. Even while she cooking haha. I had tried before. This massager even can cover my shoulder blades, which is different than other neck and shoulder massager, and my cousin also use it for his calves and arms. That is nice.

Response from the owner: Thank you for sharing this wonderful feedback! We're so happy to hear that your auntie loves the 3D hands-free massager—and it’s great to know it's versatile enough for the whole family, from shoulder blades to calves and arms. Sounds like it’s truly become a favorite!We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!

The newly arrived good massage chair not only has a beautiful appearance and color, but also the 4D massage technology combined with various massage techniques allows me to spend a relaxing afternoon and enjoy the experience very much！

Response from the owner: Thank you for your kind words! We're delighted to hear that you found our selection of massage products diverse and consider us a fantastic massage supermarket. Providing a wide range of options for our customers is something we take pride in.

I tried the 20 min massage in one of the sofa massages and it was amazing! I really recommend trying one of those!

Response from the owner: Thank you for your feedback! We're delighted to hear you enjoyed the 20-minute massage—it’s a perfect way to relax. We highly recommend stopping by again to try more!We have relocated to our new address: 2 Nuffield Street, Newmarket, Auckland 1023, and warmly welcome you to visit us anytime to experience our products firsthand!

I had a massage and it was amazing! It massages your whole body, from feet to head. You can also change all the setting. It’s been the best massage I’ve ever had! Really recommend it!

Response from the owner: We're thrilled to receive such positive feedback! It's always rewarding to know that our guests appreciate the efforts we put into making their visit enjoyable.

I used the good massage chair recommended by Owen and it was one of the best experiences I’ve ever had from a massage chair, I highly recommend, definitely worth the money.

Response from the owner: Your compliments mean the world to us! We strive to provide top-notch service, and we're thrilled to hear that we hit the mark for you.

The relief I felt was profound; it targeted all the right spots, providing a deep and therapeutic massage that melted away any lingering stress or discomfort.

Response from the owner: We're overjoyed that you had such a great time at iRelax Newmarket. Thanks a million for sharing your experience!

I tried out the free massage demo, and the massage chairs were perfect. Great at massaging all places of the back, and very good at massaging the feet. Thank you Anthony the G 💯

Response from the owner: Thank you so much for your kind words! We're delighted to hear that you enjoyed your experience with iRelax Newmarket.

The massage chair Ogawa Smart Deluxe is perfect. Comfortable to sit on and has a bunch of features. Great customer service from the team from delivery to setting up.

Response from the owner: We're truly grateful for your glowing review! It's wonderful to know that our guests feel relaxed and pampered during their time with us.

In the vast landscape of relaxation solutions, ‘Massage Chair Reviews New Zealand’ stands as a pivotal guide for discerning customers. One brand consistently making waves in these reviews is iRelax. Renowned for its commitment to quality and innovation, iRelax has carved a niche for itself among NZ clientele. When browsing ‘Massage Chair Reviews New Zealand’, you’ll notice how frequently iRelax chairs are lauded for their exceptional comfort, advanced features, and lasting durability. Trust not just the reviews, but also the countless satisfied customers who have made iRelax their choice for unparalleled relaxation.

Massage Chair Testimonials

See Why So Many NZ’s Think We’ve Got the Best Massage Chairs

Shannon – Former Athlete / Mother

See how the OGAWA Master Drive Plus helped Shannon improve her wellbeing. Having a massage chair is something that many people consider, but with such a high price tag, it’s important to find the best massage chair for your needs. With us at Irelax, Shannon was able to find the perfect massage chair for her. Through our exclusive OGAWA massage chair range, Shannon now experiences the relaxation of a real person giving you a massage at home, without all the hassle of dealing with a masseuse.

Alicia – Manager / Mother

Being a mother can bring about a lot more stress, tension and pain than expected. That’s why our OGAWA Master Drive AI massage chair made such a good match for Alicia! Having the power of an AI masseuse inside your massage chair helps make such a difference! When our OGAWA massage chair knows exactly what you need, it will give you a truly unique, intelligent massage every time. With our massage chair expertise, we were able to help Alicia get rid of many of the back and shoulder pain problems she faces!

Andrew – Teacher / Husband

Many people need to go to the physio or a chiropractor to help get rid of their neck pain. So when Andrew came into our store and found the Smart Reluxe, we was sure to fall in love. With one of our OGAWA massage chairs, it’s easy for someone like Andrew to just relax, and not have to see the physio anymore! The OGAWA Smart Reluxe is one of the best massage chairs for your neck, and is one of the best bargains you’ll get on any massage chair in New Zealand.

Thomas – Senior Civil Engineer

People like Thomas, who have very physical jobs, tend to suffer the most from back and body pain. When you’re as busy as Thomas is, it’s hard to make the time to go and visit a massage therapist, or a masseuse. That’s why the OGAWA Smart Reluxe helped Thomas feeling better instantly! With so many massage modes in the OGAWA Smart Reluxe, as well as it’s simple to use manual massage mode, the Smart Reluxe is one of the best massage chairs within theOGAWA massage chair range.

Helena – Entrepreneur / Mother

Being an entrepreneur is tough, being a mother on top of being an entrepreneur is even tougher! That’s why Helena makes the most of the Master Drive AI massage chair, OGAWA’s best massage chair to date. With a super quick way to relax, Helena not only saves time, but money as well! When she uses the OGAWA massage chair, she is able to control her massage the way she needs it without needing to have to make an appointment with a masseuse, or even leave the home!

Angela – Commercial Baker

When you work in catering, you’re going to be extensively busy, working with your hands to ensure perfection, and lifting many items back and forth. For someone like Angela, the Master Drive Plus works best to help ease her pain in the lower back. With so many ways to customise the OGAWA massage chair, Angela can give herself a massage in specific areas whenever she needs it. With so many different styles as massage such as a swedish massage style, and a thai massage mode, it’s all you’d need in a massage chair.