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Excellent
Irelax Northcote Main Showroom5.0
Based on 146 reviews
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janice boaging
2 months ago
Thank you Anthony for your very warm welcome when we entered the shop.Well explained and not rushing the customer to decide.Highly recommend😊
Tammy Lee Photography
2 months ago
Can’t wait to for my chair to arrive!
Angelique Turner
2 months ago
Absolutely fantastic showroom set up and ability to try lots of chairs to see which one suits with Fantastic service.. Highly recommend to anyone looking to purchase a chair!!
darren bevan
2 months ago
Anthony is best, he helped us a lot to find the best chair suit us, Ogawa ai 3.0 Best!
Aki Aki Aki
2 months ago
Came up from Wellington just to buy a chair!.Anthony was really helpful in advance and on the day, and we’re excited for our chair to arrive!
Isadora Ho
2 months ago
Good sales service and good products
徐cathy
2 months ago
This massager is amazing! It’s easy to use, has great power, and really helps relieve muscle tension after a long day.
Manuel Enrile
2 months ago
best service and deal here,miyakiwarobo good!
Yi Niu
2 months ago
价格给力 服务热情
Alexander Mayo-Smith
2 months ago
Robo massage chair is best! Everyone should try!!
Excellent
Irelax Newmarket5.0
Based on 201 reviews
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WEIWEI WU
Good service and really met our needs. Strongly recommended.
Response from the owner:Thank you so much for your kind feedback and recommendation! We’re really glad we could help find the right solution for your needs. We truly appreciate your support and hope you enjoy your experience with iRelax.
Soojin Han
Great customer service from Ivan Wong. Thank you!
Response from the owner:Thank you so much for your kind review! We’re very happy to hear you had a great experience with our team. We really appreciate your support and look forward to welcoming you again.
Hilda Li
So happy to get a big discount and extra gift for this purchase!
Response from the owner:Thank you so much for your review! We’re glad you’re happy with the special offer and extra gift. We really appreciate your support and hope you enjoy your new purchase!
KC A
Lia is helpful..Just bought a Miyakiwa Robo.....the shop ambient is nice with many models to test and tryout...also there is free gift for your purchase. ..😁
Response from the owner:Thank you so much for your review! We’re glad you enjoyed the experience at our showroom and had the chance to try different models. We really appreciate your kind words about Lia, and we hope you enjoy your new Miyakiwa ROBO! Thank you again for choosing iRelax.
Cecilia King
We had an amazing experience at the Newmarket store. Ivan was extremely helpful and knowledgeable to help me find the products suitable to my need. Really appreciate his help!
Response from the owner:Thank you so much for your kind review! We’re really glad to hear you had a great experience at our Newmarket store. Ivan will be very happy to hear your feedback. We’re pleased he could help you find the right products for your needs. We really appreciate your support and hope to see you again soon!
Mehrsa Arefi
Incredible products
Pang Mabel
Had a really good experience at iRelax Newmarket. The shop is much bigger than I expected and very comfortable. It’s also super convenient with Westfield parking just behind the store and 3 hours free. I tried the massage chair for 45 mins, only $30, and each chair has its own private space with curtains which I really liked. I also tried the hyperbaric oxygen chamber for an hour. You can just lie down, sleep, read or play on your phone. I honestly felt much more refreshed and energetic afterwards. Staff were very friendly and professional, and never pushy. Definitely a place I would come back to.
Response from the owner:Thank you so much for your lovely review! We’re really glad you enjoyed your time at iRelax Newmarket and had the chance to experience both the massage chairs and our hyperbaric oxygen chamber. It’s great to hear you appreciated the private massage spaces, convenient parking, and relaxed atmosphere. We always want people to feel comfortable exploring at their own pace without any pressure. We look forward to welcoming you back again soon!
HICE GROUP
So nice.The massaging chairs felt pretty comfortable.i liked the rollers for your feet and how many options there are on some models.This place felt like a futuristic shop.
Response from the owner:Thank you for your review! We’re so glad you enjoyed trying the massage chairs, especially the foot rollers and the variety of massage options. We also love that the showroom gave you a futuristic feel — that’s exactly the kind of wellness experience we want to create at iRelax Newmarket. Hope to see you again soon!
barbara guo
So relaxing, I relax, I need relax everyday
Elan Pan
Tried the oxygen box, feel refreshed
Alice Life Coach
I recently visited Irelax and had the chance to experience both their hyperbaric oxygen chamber and massage chairs. I was really impressed! The oxygen chamber left me feeling deeply recharged and refreshed, and I had an especially good night’s sleep afterwards. The massage chair was also incredibly comfortable — I particularly loved the leg and lower-body massage, which felt both relaxing and effective. The heating function was another highlight, especially during winter, adding an extra level of warmth and comfort. Overall, a wonderful experience and a great place to relax, recharge, and take some time for your wellbeing.
Response from the owner:Thank you so much for sharing your experience! We’re really glad you enjoyed both the oxygen chamber and massage chair, and especially happy to hear you had such a good night’s sleep afterwards. We really appreciate your kind words and look forward to welcoming you back for another relaxing session soon.
zhang zhang
Such a rare find in the middle of Newmarket! I tried one of their massage chairs and was genuinely amazed — it felt like my whole body was being relaxed and cared for. My left glute has been bothering me lately, and somehow after just 18 minutes in the chair, it felt noticeably better. I definitely wasn’t expecting that! Sally, the manager, was so warm, welcoming and professional, which made the whole experience even better. Such a refreshing little oasis in the middle of busy Newmarket. Absolutely delighted with this new experience and would love to come back again to try the
Response from the owner:Thank you so much for your lovely words! We’re so glad you enjoyed the experience and that the massage chair helped you feel more relaxed. It was a pleasure having you in, and we’d love to welcome you back anytime to try more of our range.
Мария Варламова
*Amazing experience at iRelax!* We recently purchased a Miyakiwa dual-motor massage chair and we are absolutely in love with it — the quality and comfort are outstanding. We also tried their 1.3 bar hyperbaric oxygen chamber during our visits and were highly impressed.The atmosphere in the showroom is incredibly pleasant, and the team truly goes above and beyond to create the most welcoming, stress-free experience for their customers. It feels like a premium wellness sanctuary rather than just a regular store. They are constantly searching for new, exciting experiences to offer — from AI mattresses to singing bowls and other unique features that elevate your well-being.A special, massive thank you to Sally! She is an incredible manager — extremely knowledgeable, patient, and professional. She guided us through everything and made our experience seamless. We are so happy with our purchase and the outstanding service. Highly recommend iRelax to everyone in Auckland!
Response from the owner:Thank you so much for your wonderful review and kind words. We’re delighted to hear that you’re loving your Miyakiwa massage chair and enjoyed your visits to iRelax Newmarket. It means a lot to us that you felt the showroom was more than just a store ,creating a relaxing and welcoming wellness experience is exactly what we hope to offer. Thank you especially for your lovely comments about Sally. She’ll be very happy to hear them! We truly appreciate your support and look forward to welcoming you back again soon.
Shaheen Azmi
Great service, great product. I have to say Sally, has exceptional customer service !
Response from the owner:Thank you so much for your kind words! We’re delighted to hear that you had a great experience and are enjoying the product. Sally will be very happy to know that her service made a difference. We truly appreciate your support and look forward to welcoming you back to irelax Newmarket.
Vincent Du
We had a great experience purchasing our massage chair. Sally was incredibly friendly, knowledgeable, and patient throughout the whole process. She took the time to answer all of our questions and helped us choose the right model without any pressure. The massage chair is excellent quality and definitely worth the investment. We're very happy with our purchase and the overall service. Highly recommend both Sally and the team! Vincent
Response from the owner:Thank you so much for your kind review and recommendation! We’re so happy to hear that you had a great experience with Sally and our team. Choosing the right massage chair is such a personal decision, so we’re glad Sally was able to help you find the model that suits you best. It’s wonderful to know that you’re enjoying the quality of your new massage chair. We truly appreciate your trust in irelax Newmarket, and we’ll always be here if you need any support in the future.
Brad Harman
Fantastic experience at the iRelax Newmarket showroom. Sally was incredibly helpful, knowledgeable, and patient while helping me choose the right massage chair.
Response from the owner:Thank you so much for your wonderful review! We’re delighted to hear you had a fantastic experience at our iRelax Newmarket showroom. Our team is always happy to take the time to help each customer find the right massage chair for their needs. We truly appreciate your support and hope you enjoy your new chair!
Sihang Huang
friendly and supportive staff helping me through insurance claim process and very efficient service when I needed my Irelax chair to be repaired! Strongly recommended!
Response from the owner:Thank you so much for your lovely feedback and recommendation. We’re very happy to know you had a smooth experience with us, and we truly appreciate your trust and support.
Harry Singh Bola
Great service from the team! Highly recommend
Response from the owner:Thank you so much for your kind words and recommendation! We really appreciate your support and are glad you had a great experience with our team.
Jing Zhang
The store is spacious and comfortable. Thanks to Sally's professional service and detailed explanation, we tried out several products and finally chose a massage chair with the perfect intensity and controls for us. The overall experience was excellent. Thank you!
Response from the owner:Thank you so much for your kind review! We’re really happy to hear you enjoyed the spacious and comfortable store environment, and that Sally was able to help you find the right massage chair for your needs. It’s great to know the intensity and controls suited you well. We truly appreciate your support and hope you enjoy your new chair!
Rae GUAN
Tried out the iRelax massage chair and it felt amazing! Sally looked after me and her service was absolutely wonderful. If you're planning to get a massage chair, I highly recommend coming in to buy from Sally. You won't be disappointed!
Response from the owner:Thank you so much for your lovely review! We’re so glad to hear you enjoyed trying the irelax massage chair and had a great experience in store. Sally will be very happy to hear your kind words. We really appreciate your recommendation and hope to see you again soon!
Jessie Feng
Great experience buying a massage chair from iRelax. Sally was very friendly, patient and professional. She explained everything clearly and helped us find the right chair without any pressure. We’re very happy with the service and would definitely recommend iRelax to others.
Response from the owner:Thank you so much for your kind review! We’re really happy to hear that you had a great experience with us. Sally will be delighted to know that her service was helpful and made the process comfortable for you. We truly appreciate your recommendation and hope you enjoy your new massage chair!
Joyce Lucas
Relaxing chairs!
Khushal Singh
I recently purchased an office chair and am very happy with my purchase. Sally was extremely helpful throughout the process and provided excellent customer service. I would highly recommend this store to anyone looking to upgrade their office chair.
Response from the owner:Thank you for sharing your experience! We’re delighted that you’re happy with your new office chair and that Sally could help make the process so seamless. Providing excellent customer service is what we strive for every day. Thank you for recommending us, and we hope to welcome you back to the store in the future!
Clapham Junction
Wonderful friendly customer experience in trying the different chairs at the Home show in Auckland. Good deal. Hope it will be a good purchase
Response from the owner:Thank you for sharing your fantastic experience with us at the Auckland Home Show! We are delighted that you enjoyed trying out our range and found a great deal. We appreciate your trust in us and are certain your new chair will be an excellent, worthwhile addition to your home. Enjoy the ultimate relaxation!
Joshua Bailey
Great experience at Irelax. I used the oxygen chamber and found the whole process really relaxing. I left feeling refreshed and would definitely come back again.
Response from the owner:Thanks so much for the awesome review! We’re so glad you enjoyed the oxygen chamber and left feeling refreshed—that's exactly what we love to hear. Look forward to seeing you back for your next session!

In the vast landscape of relaxation solutions, ‘Massage Chair Reviews New Zealand’ stands as a pivotal guide for discerning customers. One brand consistently making waves in these reviews is iRelax. Renowned for its commitment to quality and innovation, iRelax has carved a niche for itself among NZ clientele. When browsing ‘Massage Chair Reviews New Zealand’, you’ll notice how frequently iRelax chairs are lauded for their exceptional comfort, advanced features, and lasting durability. Trust not just the reviews, but also the countless satisfied customers who have made iRelax their choice for unparalleled relaxation.

Massage Chair Testimonials

See Why So Many NZ’s Think We’ve Got the Best Massage Chairs

Shannon – Former Athlete / Mother

See how the OGAWA Master Drive Plus helped Shannon improve her wellbeing. Having a massage chair is something that many people consider, but with such a high price tag, it’s important to find the best massage chair for your needs. With us at Irelax, Shannon was able to find the perfect massage chair for her. Through our exclusive OGAWA massage chair range, Shannon now experiences the relaxation of a real person giving you a massage at home, without all the hassle of dealing with a masseuse.

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Alicia – Manager / Mother

Being a mother can bring about a lot more stress, tension and pain than expected. That’s why our OGAWA Master Drive AI massage chair made such a good match for Alicia! Having the power of an AI masseuse inside your massage chair helps make such a difference! When our OGAWA massage chair knows exactly what you need, it will give you a truly unique, intelligent massage every time. With our massage chair expertise, we were able to help Alicia get rid of many of the back and shoulder pain problems she faces!

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Andrew – Teacher / Husband

Many people need to go to the physio or a chiropractor to help get rid of their neck pain. So when Andrew came into our store and found the Smart Reluxe, we was sure to fall in love. With one of our OGAWA massage chairs, it’s easy for someone like Andrew to just relax, and not have to see the physio anymore! The OGAWA Smart Reluxe is one of the best massage chairs for your neck, and is one of the best bargains you’ll get on any massage chair in New Zealand.

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Thomas – Senior Civil Engineer

People like Thomas, who have very physical jobs, tend to suffer the most from back and body pain. When you’re as busy as Thomas is, it’s hard to make the time to go and visit a massage therapist, or a masseuse. That’s why the OGAWA Smart Reluxe helped Thomas feeling better instantly! With so many massage modes in the OGAWA Smart Reluxe, as well as it’s simple to use manual massage mode, the Smart Reluxe is one of the best massage chairs within theOGAWA massage chair range.

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Helena – Entrepreneur / Mother

Being an entrepreneur is tough, being a mother on top of being an entrepreneur is even tougher! That’s why Helena makes the most of the Master Drive AI massage chair, OGAWA’s best massage chair to date. With a super quick way to relax, Helena not only saves time, but money as well! When she uses the OGAWA massage chair, she is able to control her massage the way she needs it without needing to have to make an appointment with a masseuse, or even leave the home!

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Angela – Commercial Baker

When you work in catering, you’re going to be extensively busy, working with your hands to ensure perfection, and lifting many items back and forth. For someone like Angela, the Master Drive Plus works best to help ease her pain in the lower back. With so many ways to customise the OGAWA massage chair, Angela can give herself a massage in specific areas whenever she needs it. With so many different styles as massage such as a swedish massage style, and a thai massage mode, it’s all you’d need in a massage chair.

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